SALON POLICY Etiquette: We respectfully request that all visitors keep noise to a minimum. Mobile phones and other electronic devices are discouraged. Valuables: The management accepts no responsibility for the loss of money or valuables of any kind brought into the salon premises. Special Consideration:Clients who are pregnant, have high blood pressure, heart conditions or other medical complications, are advised to consult their doctors before using any salon services. Please highlight your medical condition to your therapist. Cancellation Policy: Kindly provide us with a 24-hour cancellation notice for your appointment. Any cancellation with less than 24 hours notice may incur a 50% cancellation fee. A full fee will be imposed for a "no-show". Refund Policy: Treatment packages are non-refundable, non-transferable and non-exchangeable. The salon reserves the right to offer and recommend alternative treatments if the ones requested are not available. Payment : We accept cash and all major eftpos cards. All prices are subject to change without prior notice. For all new clients booking a service longer than hour duration we reserve the right to request payment prior to the appointed time of service.